Thank you for your continued patronage of h'eres.

Please note that during the period below, we will be temporarily suspending the acceptance of products for repair and aftercare due to system maintenance.

 

■ Repair and Aftercare Acceptance Suspension Period
Saturday, August 8, 2026 – Sunday, August 16, 2026

 

For inquiries during the maintenance period, please use our automated chat service.

Please note that shipping and customer service will operate as usual during the above period (excluding Tuesday, August 11, which is a public holiday).

For repair and aftercare requests, please use the form to apply from Monday, August 17, 2026, onwards.

We apologize for any inconvenience this may cause and appreciate your understanding.

 

h'eres