h'eres items are primarily made from SV925 (sterling silver) and K18.

SV925 is a material with a distinctive warm silver tone.
It features a slightly brownish hue that deepens with use.
Please note that this color may appear in parts even when the item is new.

To preserve the inherent beauty of the material, h'eres does not apply plating that would obscure it.

Furthermore, SV925 is a relatively soft and delicate metal.
Minor scratches may occur during the handmade finishing process or when parts come into contact with each other during packaging or delivery.

While we take every precaution in production, inspection, and storage, we appreciate your understanding of these material characteristics.

For repair and aftercare requests, please refer to here.